RISK OF LOSS: Identification of the goods to the contract, risk of loss, damage to and title to Products shall pass upon delivery thereof to Purchaser’s carrier, F.O.B. Supplier’s warehouse or other point or points of delivery designated by Supplier as provided in these Terms. Upon receipt of shipment, it shall be the responsibility of Purchaser or the consignee receiving shipment to immediately inspect the products and check materials and secure written acknowledgement from delivering carrier for any shortages, loss or damage. Notification of such shortages, loss or damage must be made in writing to City Cel Communications within two business days. Concealed shortages must also be reported within two business days and original shipping carton must be kept intact. 

DISCLAIMER OF WARRANTIES: The manufacturer’s warranty passed on through by Supplier and Purchaser hereunder, if any, shall be exclusive. No other warranty, express or implied, including, without limitation, any implied warranty or merchantability or fitness for a particular purpose exists. LIMITATION OF LIABILITY: Purchaser’s sole and exclusive remedy relating to this agreement and/or products shall be the remedy, if any, afforded by the manufacturer or such products to purchaser and/or purchaser’s customers as provided by, and within the time period specified therein, no other remedy shall be available to Purchaser or Purchaser’s customers. 

GOVERNING LAW AND FORUM: These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of California, United States of America without regard to conflicts of laws. Any and all disputes hereunder shall be decided exclusively by litigation, in state or federal courts located in Stanislaus County, California. 

RETURN OF DEFECTIVE GOODS: City Cel Communications: All requests for return must have an approved Return Authorization Number available through the RA Department. All approved returns will be handled via exchange for equal product. Unapproved returns become property of City Cel Communications and will not be returned. City Cel Communications reserves the right to make substitutions for similar product. No credits or refunds will be given. Discontinued or used products are sold “As Is” with no warranty and under no circumstance returnable. Faceplates have a 30 day warranty. Car kits, installed equipment and software must be returned to the manufacturer for repairs or replacement. 

OEM OR BRANDED PRODUCTS: All requests for return must have an approved Return Authorization Number. Returned goods are then sent to the appropriate manufacturer for evaluation. If product is found defective, new product is exchanged. If product is found not defective or outside the warranty period, no credit will be given and the parts will be destroyed. 

RETURN OF NEW PRODUCT: Returns will only be accepted in the case of an incorrect shipment by MLC. We will not authorize the return of new product or over-stocked items. If, however, City Cel Communications, in its sole and exclusive discretion, decides to accept such a return, a restocking fee of 25% will be charged. Refused shipments will be charged a 15% restocking fee plus all shipping costs that were incurred by City Cel Communications. No refunds will be given under any condition. 

SHIPPING: Shipments will be made via Federal Express, Express Saver or UPS Ground unless otherwise stipulated by the Purchaser. Freight costs, including insurance and COD charges, will be added to the invoice. Shipments are FOB our warehouse. Concealed shortages must be reported with 72 hours of receiving the merchandise. It is the responsibility of the Purchaser to inspect all shipments immediately. 

You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the United States using the shipping method of your choice. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment's destination. Our shipping charges are determined by the total dollar amount of your order, excluding applicable sales tax. Some products cannot be shipped to international destinations so please submit a message to us from the Contact Us page if you would like to discuss international ordering options.